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We offer a wide variety of Services , support services ,remote desktop support,security and antivirus,user and network management, Backup on cloud,MS office 365,Disaster recovery,full training of software package, Digital assets management, Patch management,Voip,managed print services
We offer two options for our backup clients.
Standard clients will receive the backup software and space on our server, that’s it. We’ll provide basic e-mail support for installation, and we’ll help you get your first successful backup.
Managed clients also receive full support on their backup. This includes:
- Monitoring the backup
- Periodic verification of the backup (integrity check)
- Assistance with new backup sets
- Assistance recovering your data
Notification by phone or e-mail (your choice) when we detect a problem.
- When a backup fails we will look at the cause of the failure, and if we can we’ll just fix it (usually a script to close your e-mail program before starting).
- Increase your retention policy if there’s enough unused space on your account.
Slow Computer,programs not running,hardware and software setup or upgrade,backup is not running
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