Remote Managed IT Services

Remote Manged Services Support (1)-technician-working
from desktops to servers, IronOak IT managed services take the confusion out of your systems. Your computers are constantly and silently protected.IronOak remote managed services are a complete solution to managing your entire IT infrastructure. From one PC to hundreds of business IronOak IT remote managed services benefits you by keeping your employees productive and working. The vast majority of problems never, ever become ‘show stoppers’. Guaranteed.You spend less time and money on computer support with automated maintenance.
You boost employee productivity with quick remote support
And you ensure proper use of all your network resources
and equipment One phone call from you and, in less than 5 minutes, your computer will be connected to our secure management network. From then on all your computer systems will benefit from our remote managed services. Please give us a call and let us help your business grow.What does IronOak remote managed services include?
 
Click ‘next’ below to find out.

Install IronOak IT Management Agent Today

Featured Services include

Asset Management

You are kept up to date with an entire hardware and software inventory for your business. Its easy with IronOak IT Managed Services.

The IronOak Agent scans all software and hardware on your network. Hardware changes and software upgrades are tracked so that you know exactly what has been implemented. This lets you know where you stand with software licensing, and what future upgrades can be made.

The Reporting component is used to update your asset management status.

  • Complete system inventory and custom configuration
  • Networks, servers, workstations and mobile systems
  • Location independent – LAN, WAN, Remote systems behind firewalls or using NAT
  • All hardware: CPUs, PCI cards, memory and drives with user notes
  • All installed software: Licenses, version numbers, path and description
  • System information from DMI and SMBIOS including:
  1. System make, model, serial number, motherboard type
  2. Over 40 more custom configuration items
  • Operating System information, version number and service pack
  • Current network configuration settings including:
  • LAN, WAN, VPN and gateway IP addresses
  • DNS, WINS, DHCP, and MAC address
  • Local and network printers

Patch Management

Are you certain your entire network is secure with the latest updates from Microsoft and definition files from you anti-virus vender? It can easily become a full time job for any internal IT guy. Why not outsource it to IronOak managed services and save yourself the time and money? Through the installed agent our system will scan each system on your network and ensure the latest patches, security updates and software updates are deployed. This process will silently work without interrupting your business operations. The result, is your network on the cutting edge of security with continuous heightened reliability. Rest assured the reporting module will keeping you in the loop of all the new progress your network is making.

  1. Easy and Fast Deployment
  • Get your clients up and running in minutes
  • No additional software to install
  • Does not require any Patch Management servers or additional software
  • Ensures that all systems are protected – regardless of location
  1. Automatic and Recurring Patch Scans
  • Scheduled or ad-hoc Patch Management quickly determines which patches are required
  • Managed by computer, group or user-defined collections of computers
  • Scan an unlimited number of systems for installed and missing patches
  • Automate the tedious process of researching individual patches
  • Identifies patches that are already installed and the date installed
  • Monitor and maintain patch compliance for all of your clients
  1. Automated Patch Deployment
  • Scheduled by time, computer, group or user-defined collections of computers
  • Simultaneous deployment for all required patches quickly brings systems up-to-date
  • Support for complete Roll-Back from within the administrator console
  • Easily deploy patches across multiple operating systems
  • Support for Windows 2003, 2000, NT, XP, 98 and 95
  • Configure single rollout strategy and apply to all clients
  1. Flexible Configuration
  • Patch file location: Microsoft Windows Update website, Virtual System Administrator network or local machine
  • Patch file parameters: IronOak IT Patch Management fully supports all switches and configurations
  • Flexible reboot actions and end-user notifications
    rollback” individual updates on a specific machine or group of machines in case problems occur due to patch
  1. Managed Services Client Reports
  • Graphical Client Reports with Drill-Down Capability
  • On Demand or Scheduled Reports
  • Easily configure reports for Email delivery
  • Export reports to HTML, Excel or Word

Service Reports

Understand what going on with your business technology infrastructure with our managed services reports. From a simple description to a comprehensive report, we can customise information to your specifications. Our reports will work with you, as we can deliver them in your desired format (HTML, spreadsheets, or word document) and distribute them to specific people in your organization by email.

  1. Complete Integrated Management Reports

  • Detailed list, table and graphic style reports
  • Complete and customizable reports
  • Complete Computer Changes Report
  • Disk Utilization
    License Usage and
  • Compliance
    Network Monitoring Usage and Statistics
  • Server and Workstation Uptime History
  • Computer Logs and Status
  • Security Patch and Update Status
  1. Schedule Reports for Automatic Distribution

  • Access to the system is not required to view reports
  • Flexible scheduling parameters for all reports
  • Distribute automatically to selected e-mail recipients
  • Easily view and change schedule at anytime
  1. Flexible Report Customization

  • Report for all, groups or specific computers
  • Detailed filtering and content selection
  • Immediate viewing with hyperlinks for quick data access
  • Save reports with selected parameters for reuse
  • Export report data to HTML, Microsoft Word or Excel

Remote Desktop Support

When a computer problem happens and you need it fixed now, IronOak managed services is your answer. One call or email and we can “remotely” connect to the computer and fix the issue. You can be anywhere in the world with your laptop, and still have IronOak IT Remote support at your fingertips through the power of the internet.
Not only is remote support fast, it’s reduces the cost of support because there’s no travel time for our technician to get to your office.

  1. Remote Access to Any Computer from Anywhere
  • Administrators can access host computers from any Web browser
  • No additional infrastructure or IT resources are required
  1. Security
  • All connections are over a connecting using 256-bit RC4 encryption
  • At least once per day encryption key rolling
  1. Save Time, Increase Productivity and ROI
  • Remote control software included
  • Provide remote training and troubleshooting
  • Improve helpdesk response time
  • Reduce travel by technicians
  1. Easy and Fast Deployment
  • Up and running in minutes
  • Automatic and transparent installation of the remote control software
  • Easy administration of users and access policies
  1. Transfer Files Between Local and Remote Computers
  • Access computers behind gateways (NAT) without port mapping
  • Simple Windows drag and drop interface
  1. Firewall Friendly with Maximum Security
  • Web-based screen-sharing technology works with existing firewalls
  • No inbound ports to change or open
  • No configuration of IP addresses
  • No extra hardware or software to deploy
  • Access computers behind gateways (NAT) without port mapping
  • Built-in protection against man-in-the-middle attacks
  1. Flexible Configuration and Control
  • Password protected
  • View only, user notification and video options
  • Configure on a per computer basis
Share This

Share IT Tips!

Share this Tips with your friends!