Service Level Agreement
A “Service Level Agreement”, or SLA, provides you with the power of an entire Virtual IT department, ready to serve your business needs, all for one low monthly price.
As an SLA customer you receive:Priority response for on call support – saving you time, Predictable Billing – no surprises with a flat monthly fee, Discounts of 10 to 30% on other IronOak service options. and . . . Peace of mind, knowing all your IT needs are taken care of!
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